3/20/08 – KFOR News Channel 4 in Oklahoma City, OK USA reports on our ordeal with Sprint. First they over bill us every month. Then when we ordered an upgrade phone they charged us $300 instead of $69. Then the Sprint customer service rep. stole our identity and had to be arrested. Now, Sprint refuses to return the stolen money or let us out of our contract.
Duration : 0:3:14
March 8th, 2010 at 3:38 pm
do that for any of …
do that for any of the companies and you will find the same
March 8th, 2010 at 3:38 pm
Dude, that really …
Dude, that really sucks. I work for sprint, in Monterrey Mexico. and Make 900 bucks a month. I am American though, born and raised in sullivan Indiana. dont ask why I am down here, ( long story). And I feel for you. they do suck. but until I can find a better job, for Mexico standards, I will be stuck with them.
March 8th, 2010 at 3:38 pm
This Pitiable …
This Pitiable company has lost over 8 MILLION customers in the last 31/2 years. Sprint spent 36 BILLION dollars buying Nextel only to ultimately become the Nations largest Prepaid phone Co. The Stupid dirty tricks they have perpetrated on both customers and staff are beyond belief. The chickens have truly come home to roost concerning this Scumbag outfit. They have laid off tens of thousands of ppl in the last 3 yrs. You cannot layoff your way to profitability. Utter Filth.
March 8th, 2010 at 3:38 pm
Sprint is terrible. …
Sprint is terrible. Though this is a big problem the warrant-less wiring tapping that they did for Bush II is absolutely criminal. I would avoid Sprint, ATT, and Verizon at all costs.
March 8th, 2010 at 3:38 pm
WOw if this has …
WOw if this has happened to many people nation wide, why isn’t anything done about yet?
March 8th, 2010 at 3:38 pm
Call and ask for …
Call and ask for Accounting! Do not talk to a regular Customer Service Rep! You need someone high in management to deal with the situation. I had similar ID Theft worries when I cancelled my account, so don’t give up!
March 8th, 2010 at 3:38 pm
SPRINT SUCKS REALLY …
SPRINT SUCKS REALLY BAD!!! I wish you can have this problem solved soon!!!
March 8th, 2010 at 3:38 pm
But Sprint didn’t …
But Sprint didn’t change the plan and they didn’t refund them the money that was stolen.
March 8th, 2010 at 3:38 pm
This truely sucks. …
This truely sucks. Where will we feel safe giving out info at?
March 8th, 2010 at 3:38 pm
I used to have the …
I used to have the rumor, I like the rumor but broke very quickly and didn’t put insurance and got a new phone now i have to stay with sprint till 2010 D:
March 8th, 2010 at 3:38 pm
I USED TO HAVE THAT …
I USED TO HAVE THAT PHONE (RUMOR) WHOO!
March 8th, 2010 at 3:38 pm
Nokia has awful …
Nokia has awful customer service. Nokia makes ugly phones. Please boycott Nokia too!
March 8th, 2010 at 3:38 pm
well i never was …
well i never was with sprint but i was with tmobile and they us over as well so now im with boost mobile i get everything for 50 bucks a month and the people have been really nice to me and also when you get the 50 dollar plan they have recharge able cards so you dont have to use your credit card and no one will get a hold of personal information Tmobile charge my dad to much so i went to something cheap and it works great for me
March 8th, 2010 at 3:38 pm
…although, if ya …
…although, if ya have sprint and plan on keeping them or just want a plan like mine…tell them you were promised things that never took effect and if ya don’t get it you need to be transferred to someone who can cancel your service. they’ll do what it takes to try and keep their ppl. good luck if what they say is actually what will show up on your bill though.
March 8th, 2010 at 3:38 pm
have had sprint for …
have had sprint for a long while now and pay around $50-$55 a month for the $99 everything plan with my blackberry pearl. the reason why is because they up almost every single time i called to change something on my plan. they don’t know what the they are doing and as soon as at&t come to town i’m gettin a freakin iphone.
March 8th, 2010 at 3:38 pm
wake up people I …
wake up people I work in sprint cust care but Verizon, t mobile and others are in the same building that us we are co-workers
March 8th, 2010 at 3:38 pm
I had Sprint, they …
I had Sprint, they made a mistake,Did’nt switch me over to Nationwide plan when I went up north as I requested.They even have record that I called the day before I left!!The Bill should have been $75.00. was $650.00!! I am told to pay the bill till they straighten it out! yeah right!!So now,my credit is screwed,Because the girl did not switch me over as I requested when I called.And collection agency wants $1000.00 now DON’T USE SPRINT!!! You will REGRET IT!! John , Tampa,Fl. SPRINT SUCKS!!!
March 8th, 2010 at 3:38 pm
fuck sprint i hated …
sprint i hated it then i hate it now
March 8th, 2010 at 3:38 pm
Sprint is lame….
Sprint is lame….
March 8th, 2010 at 3:38 pm
Once I was on the …
Once I was on the phone for like 2 hrs with their tech support or whatever, My one question was “Can you move pictures that r ’saved to phone’ onto a computer” PLUS at the beginning I was like “hello? is anyone there?” for 5 mins until someone was like, oh there’s someone on the phone.. In the manual, it says you CAN move pictures but, no. or maybe its just that phone btw was a red somethin, i cant find its name. but the guy was awfully nice or I was a really patient 12 yr old.
March 8th, 2010 at 3:38 pm
ho-ly-shit……
ho-ly-shit……
March 8th, 2010 at 3:38 pm
My Rumor phone …
My Rumor phone broke 4 months after I got it. I waited until my insurence was due and then I couldn’t get a phone. Sprint is the worst phone company in the world.
March 8th, 2010 at 3:38 pm
It’s true.
It’s true.
March 8th, 2010 at 3:38 pm
Sprint Provides a …
Sprint Provides a Culture that allows for these things to happen.
1: They Have A data Base Program Called P2K that allows for your personel information Former And Current Customers to be pulled up at any time.
2: They will tell you they currently don’t use this program any more thats a LIE!!!!
3: Anyone in the Identity Theft business Should Apply at Sprint… The Information Is Readily Available You get Access Day 1.
4: Yes Im a Angry X Employee, But I speak the truth 100%..
March 8th, 2010 at 3:38 pm
lol i have sprint.. …
lol i have sprint… and that phone!!!